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My experience playing Overwatch 2 as a support main

My experience playing Overwatch 2 as a support main

I have read a few books, watched a few movies, and played a few games about warfare. One thing I discovered about myself is my fascination with combat medics, healers, engineers, scientists, and other support roles. Sure, the ones on the frontline receive the most from spotlights as they are expected to be the best. But there’s more to wars than duels – and in a tactical game like Overwatch 2, support mains got your back, assisting you to the best of their ability.

My experience playing Overwatch 2 as a support main

In my experience of playing first-person shooter (FPS) games, support roles are essential yet underappreciated. Even though it is widely considered a “beginner role,” support mains know the need to have their minds checked every now and then, especially when playing solo.

When Overwatch 2 was launched on October 4, the free-to-play 5v5 gameplay attracted the interest of both old and new fans of the 2016 prequel. The huge number of players resulted in long waiting queues and the specific reason? No one wants to play support. The team composition requires one tank, two damage, and two support roles. With lots of players picking tanks and damage, support became in demand.

Role Queue in Unranked: <2 mins for tank, <3 mins for damage, <1 min for support
In the role queue, you must pick a role before you can play.

I’ve played all roles in almost a month of playing Overwatch 2. Despite the low pick rate, I found out that I prefer playing support. I enjoy the alternate between healing and damaging, as well as buffing and debuffing.

Support Heroes in Overwatch 2

According to the official Overwatch website by Blizzard Entertainment, “Support heroes empower their allies by healing, shielding, boosting damage, and disabling foes. As a support, you’re the backbone of your team’s survival.”

There are eight support heroes:


When I unlocked her, she easily became a favorite. Her main weapon, a biotic rifle, is a sniper rifle with bullets that heal allies and damage enemies. Playing her is just running around, throwing grenades, and aiming at either an ally or an enemy with low health. If an enemy is close, just throw her sleep dart and they’d be helpless for a few seconds, allowing you or your allies to finish them.


If you want to play support while having the feel of a damage hero, Baptiste is your guy. His burst gun, biotic launcher, can damage enemies and heal allies. His utilities focus on amplifying effects. Spot an ally who is almost dying? Just throw his immortality field, a device that prevents them from dying.


Out of all the support heroes I’ve played, I consider Brigitte fun but the most difficult to use. Most of the time, you’d find yourself near your tank and damage heroes. Her barrier shield and her melee, rocket flail, are best used in short range. Her passive ability called inspire allows her to heal nearby allies once she has dealt damage to an enemy.


Her recent release made lots of players throw cash just to unlock her. Given her aesthetic and utilities, it’s not difficult to understand why. Kiriko feels like a Naruto character with her ninja-like weapons and abilities. Does an ally need assistance? Throw a talisman paper in their direction. An enemy is nearby? Throw a kunai. Moreover, you can teleport, use charms, and climb walls.

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It’s time to turn the beat and get serious when you pick this music-lover hero. Using sounds and waves, he can switch between healing and speed boosts with his Crossfade, as well as blast enemies with Soundwave. Lucio is perfect if you enjoy enthusiastic characters who move a lot just to provide support.


After seeing a few gameplays from Overwatch streams, I decided to play Mercy as my first-ever hero in the game. She’s the epitome of a “pocket healer”, flying over allies and providing extra health and damage by attaching herself to them with her caduceus staff. She’s easy to use, but often stressful, with the number of players asking for heals and support.   


Support mains don’t usually see the things they do as the “play of the game”. And yet, whenever I play Moira, I feel as if I have a fair chance. That says a lot about her damage in-game. Her biotic grasp that appears like a beam from her hand gives the illusion that she’s giving life to allies while sucking the life of enemies. What’s more is that, unlike weapon-based characters, you don’t have to aim.


Float around like an enlightened, all-knowing, and all-powerful monk when using the last support hero in the list. He can summon different kinds of orbs: projectile weapons used to hit enemies, orb of discord to weaken enemies, and orb of harmony to heal allies.  

My Overwatch 2 experience as a support main has been a rocky road so far. There are days when random players would flood you with endorsements, an in-game incentive that serves as proof that you did well. There are also days when you’d be blamed when they die just because you couldn’t keep them alive. And yet, every time I open the game, I find myself picking support heroes because I like the knowledge that my weapon, utilities, and abilities can boost the performance of my teammates.

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