Xiaomi Strengthens Regional After-Sales Support in the Philippines with New Exclusive Service Center in Iloilo

The new branch is the second Xiaomi Service Center in the Visayas

Xiaomi continues to strengthen its commitment to customer satisfaction in the Philippines with the official opening of its newest Exclusive Service Center in Iloilo City.

Located at GF Unit 03 & Unit 04, Madrid Building, Plazuela de Iloilo, B.S. Aquino Avenue, Mandurriao, the new facility aims to provide faster and more reliable support to Xiaomi users in Iloilo. The center offers a comprehensive suite of after-sales services, bringing Ilonggo users direct access to professional technical assistance for their favorite Xiaomi devices.

Professional Support and Worry-Free Warranty

The opening of the Iloilo branch reinforces Xiaomi’s promise of providing a seamless “Tech Lifestyle” experience. Customers visiting the new service center can take advantage of the following standard warranty and replacement guidelines:

Smartphones: 1-year warranty with a 7-day replacement period.
Accessories: 6-month warranty for Xiaomi adapters and in-box accessories.
Xiaomi TV: 2-year warranty for the main unit and 6 months for accessories (remote control and base), with a 7-day replacement period.
Eco Products / AIoT: * Sweeping Robots & Vacuum Cleaners: 1-year warranty for main parts and 6 months for accessories.
- Monitors: 3-year warranty.
- Xiaomi Watch, Band, Air Purifiers, and Earphones: 1-year warranty.

Note: Consumable and cosmetic accessories are not covered by the standard warranty.

Nationwide After-Sales Network

The Iloilo City branch joins a growing list of Xiaomi service centers strategically located across the Philippines to serve customers better. Other key locations include:

Exclusive Service Centers:

Davao
Lipa
Dagupan
Pampanga
Quezon City
Cebu
Taguig-BGC
Manila

Authorized Service Centers:

Quezon Province
Bulacan
Albay
Pasig

By expanding its after-sales service center network, Xiaomi makes sure that reliable support is never far away, allowing users to enjoy their smart devices with peace of mind.

For more information on Xiaomi’s products and service centers, please visit the official website or follow their social media pages.

Josh Austria

Aside from being a businessman, Josh Austria has been working in PR and media industry for more more than a decade. From his years of experience as the Marketing and Advertising Head of Village Pipol Magazine, he has built strong relationships with creative people, brands, and organizations.